Contact Support

Need help with SensorFlow? Whether it’s a question about your workspace, connecting a device, billing, or something not working as expected, we’re happy to help.

Email Us

Support email

gremantekindonesia@gmail.com

Please include your account email and, if relevant, your workspace name and the Hardware ID of the affected device. Never include your device token or password.

About

SensorFlow is an IoT monitoring platform operated by Gremantek Indonesia. It helps you monitor temperature, humidity, motion, and other sensor readings across your sites, with threshold alerts and workspace-based access control.

Billing Questions

For order, receipt, or refund questions, you can also use the Paddle buyer-support links in your order confirmation email — Paddle is the Merchant of Record for SensorFlow orders. See our Refund & Cancellation Policy for details.